Tea boilers, when used regularly, are durable and long-lasting products. However, malfunctions can occur in some cases. As Meşale Şelale Demsu, we are here to provide you with common malfunctions you may encounter in tea boilers and their solutions;
Heating Problem Symptoms: The boiler does not heat the water or cannot reach the desired temperature. Problem with the electrical connection. Thermostat malfunction. Water level is too low. Check the power cord and plug; contact our professional team without any intervention. Check if the thermostat is working. Check the water level and add enough water to the boiler if necessary.
Water Leakage Symptoms: Water leakage from the bottom or sides of the boiler. Wear in the connections. Damage to the boiler. Locate the source of the water leak. If there is damage to the boiler body, have it repaired by professional Demsu employees.
Scaling Symptoms: White deposits on the inside of the boiler or slow heating of water. Scale buildup due to the use of hard water. Solution: Clean the inside of the boiler regularly and contact us for maintenance. If possible, be careful to use soft water.
Overheating Symptoms: The boiler gets hotter than normal or feels hot. Thermostat malfunction. The boiler is operating under excessive load. In these cases: Check if the thermostat is working properly. Replace if necessary. Be careful not to overload the boiler; do not exceed its capacity.
Electrical Problems Symptoms: The boiler does not work at all or turns off intermittently. Problem with the power cord or plug. Malfunction in internal components. In these cases: Check the electrical connections. Replace damaged cables. Seek help from a professional service to check the internal components.
You can contact us or visit us for solutions to problems with your tea boilers and for other maintenance services.
